Charter Veterinary Hospital

- Recent feedback is largely positive about the team’s manner, with repeated mentions of friendly, informative, polite, and professional care. - Emergency and out-of-hours support is a recurring theme, with reviewers describing prompt attention overnight, calm handling of stressful situations, and compassionate end-of-life care. - Reviews also mention clear communication during treatment, including updates while pets were staying overnight and help with insurance claims.

Services

•General and preventive care: Consultations for dogs, cats, and exotic pets, along with vaccinations, parasite control, microchipping, neutering, and nurse consultations.
•Emergency and urgent care: 24/7 emergency care is available, with MiNightVet Barnstaple providing out-of-hours support. Recent cases mentioned include suspected toxic ingestion, seizures, and other urgent overnight visits.
•Diagnostics and monitoring: Diagnostic services include outpatient CT scanning. Recent reviews also mention x-rays and overnight stays for monitoring and treatment.
•Surgery and dental care: The hospital offers surgery, dentistry, and advanced dental services, with orthopaedic surgery referrals where needed. Recent feedback includes a successful operation for a cat with a hernia.
•End-of-life support: Recent reviews also highlight compassionate handling of difficult emergency situations, including euthanasia.

Pricing

No published pricing information is currently available for this clinic.

People

Dr Tom Williams is listed as a veterinary dentist. Recent reviews also speak positively about the emergency and overnight team, particularly for compassionate communication during urgent and end-of-life cases.

Reviews

Google reviews show a 4.5/5 rating from 294 reviews.

•Recent feedback is largely positive about the team’s manner, with repeated mentions of friendly, informative, polite, and professional care.
•Emergency and out-of-hours support is a recurring theme, with reviewers describing prompt attention overnight, calm handling of stressful situations, and compassionate end-of-life care.
•Reviews also mention clear communication during treatment, including updates while pets were staying overnight and help with insurance claims.
•Cost comes up mainly in emergency contexts: reviewers describe out-of-hours care as expensive, but some also note that likely charges were explained upfront.

Reviews for Charter Veterinary Hospital

No VetsCompared reviews yet

Reviews from pet owners who enquired with Charter Veterinary Hospital through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 294 we track in total. Recent reviews may not be representative of overall sentiment.

John Kirkham

1 month ago

Robert Vukic

1 month ago

Lemon Lime

1 month ago

After being dismissed about my concerns for my cats hernia for several YEARS at a different vet, they finally agreed she needed to be operated on as it was now so big it could perforate her bladder, I could’ve lost her due to their negligence. But these guys saved my precious girl, I don’t know who the vet that operated on her is as I wasn’t there to drop her off myself but whoever it was, I will be forever grateful for the second chance you gave my best friend, me and bazinga are so thankful

Darren Hall

3 months ago

Our dog decided to help himself to the remains of a corn on the cob whilst we were on holiday in the area. We only realised the next morning when he threw a bit up so it wasn't as simple as inducing vomiting. They helped make a stressful couple of days much easier as he needed an x-ray and an overnight stay. They communicated really well and kept us informed of what was happening. They also helped us claim on the insurance. All in all a positive experience (and a very expensive corn on the cob)

Nesta Carpenter

4 months ago

Stacey Vallins

5 months ago

Good service and informative friendly staff.

william c

5 months ago

Maggie Coulthard

6 months ago

Paula Scott

8 months ago

Huge shout out to the lovely ladies who saw my brother and his dog, Bracken in the early hours of this morning. They were extremely compassionate and professional when explaining everything to him. Unfortunately she was put to sleep and is now chasing cats over the rainbow 🌈 bridge, no longer in pain after a short period of fitting.

Jeanette Fox

9 months ago

We contacted the 24 hour emergency vet as our 2.3kg dog had ingested an unknown amount of used coffee grounds. They were polite, concerned and professional, letting us know probable costs upfront. They saw us promptly and the situation was resolved at midnight on Christmas Eve. It was expensive but we were so relieved that we were able to obtain veterinary care at such an unsocial hour. We can recommend!