Charter Veterinary Hospital Group Ltd. – Vets in Barnstaple
Clinic Overview
- Owners often describe the service as friendly, personal and professional, with several short reviews simply calling the vets very good or excellent. - A recent detailed review praises the way staff quickly arranged appointments across the group, secured onward referral for a dachshund with IVDD, and kept the owner updated after surgery. - Practical help from staff also comes through in reviews, including assistance for someone struggling with a cat carrier at the entrance.
Services
- •Routine and preventive care: consultations, six-month health checks, vaccinations, parasite control, microchipping, neutering, nurse clinics and blood pressure checks.
- •Surgery and advanced care: general surgery, advanced dentistry, orthopaedic surgery referrals and keyhole (laparoscopic) surgery referrals.
- •Diagnostics and imaging: in-house lab testing, X-ray, ultrasound and outpatient CT scanning.
- •Everyday support services: grooming and nail clipping, anal sac expression, pet travel documentation and home visits.
- •Exotics GP service: care for small mammals, reptiles and tortoises, and a range of birds.
- •Emergency care: 24-hour emergency support via the on-site MiNightVet service with dedicated night staff for urgent and critical care.
- •Facilities and accreditations: RCVS Veterinary Hospital, RCVS Emergency Services Clinic, Cat Friendly Clinic (Gold) and Dog Friendly Clinic.
- •Examples mentioned by owners: reviews mention treatment for a ripped dew claw, and one owner describes quick coordination for a dachshund with rear leg problems that were diagnosed as IVDD and referred on for surgery.
Pricing
No published pricing information is currently available for this clinic.
People
Recent owners specifically thank Jo, Harriet, John, Ed and Ericka for their help during a complex case involving referral and follow-up communication. More broadly, reviews describe the wider team as kind, helpful and caring.
Reviews
Google rating: 4.5/5 from 70 reviews.
- •Owners often describe the service as friendly, personal and professional, with several short reviews simply calling the vets very good or excellent.
- •A recent detailed review praises the way staff quickly arranged appointments across the group, secured onward referral for a dachshund with IVDD, and kept the owner updated after surgery.
- •Practical help from staff also comes through in reviews, including assistance for someone struggling with a cat carrier at the entrance.
- •The main negative theme is access rather than care, with some comments about parking, the busy road-side entrance and limited space during earlier COVID-era arrangements.
