Dart Vale Veterinary Group – Vets in Brixham
Clinic Overview
- Positive reviews describe caring vets, friendly nurses, and compassionate support from reception staff, including praise for sensitive end-of-life care and staff going the extra mile for older pets. - Critical feedback most often centres on the front desk, with complaints about rude or dismissive behaviour in reception and on the phone. - Organisation is another recurring issue in negative reviews, including complaints around medication collection and receiving the wrong medication.
Services
- •Routine and preventive care: consultations, vaccinations, parasite control, microchipping, six-month health checks, nurse clinics, and neutering.
- •Diagnostics and imaging: in-house laboratory testing, X-ray, ultrasound, and access to a mobile ECG for assessing some heart conditions.
- •Surgery and referrals: general surgery plus referral services in orthopaedics, soft-tissue surgery, laparoscopic surgery, internal medicine, and ophthalmology.
- •Other services: dentistry, blood pressure checks, grooming and nail clipping, anal sac expression, pet travel documentation, and home visits.
- •Emergency care: the practice says it is open 24/7 for emergencies, with MiNightVet providing out-of-hours cover.
- •Species treated: dogs, cats, rabbits, guinea pigs, gerbils, hamsters, and ferrets.
- •Examples mentioned by clients: recent reviews mention end-of-life care for an elderly dog, cat neutering, medication collection, and treatment for flea-related allergy problems.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on cost are mixed but include some negative views on value, with one client describing the practice as money-focused and another reporting spending over £200 on flea and allergy treatment for a cat without feeling the problem was resolved.
People
No individual vets or nurses are named in the public information available here.
Reviews
Dart Vale Veterinary Group has a Google rating of 4.6/5 from 117 reviews.
- •Positive reviews describe caring vets, friendly nurses, and compassionate support from reception staff, including praise for sensitive end-of-life care and staff going the extra mile for older pets.
- •Critical feedback most often centres on the front desk, with complaints about rude or dismissive behaviour in reception and on the phone.
- •Organisation is another recurring issue in negative reviews, including complaints around medication collection and receiving the wrong medication.
- •A few critical reviews raise more serious concerns, including inconsistent advice after a cat’s neutering, dissatisfaction with the outcome of flea and allergy treatment, and isolated allegations involving a dog being sent home before later deteriorating and dogs escaping while under the practice’s care.
