North Park Veterinary Group Limited – Vets in Okehampton
Clinic Overview
- Compassionate, supportive care: Several owners describe the team as kind and caring, especially when pets were seriously ill or at the end of life. - Good communication: Reviews mention clear advice, time to discuss concerns, and updates through the day while pets were being treated. - Help in urgent or unusual situations: Positive examples include quick help for a visitor to the area, coordination with a home vet, care after a serious road traffic accident, and long-term support for a hedgehog rescue.
Services
- •Mixed practice care: The practice treats small animals and farm animals.
- •Emergency and urgent care: The practice says it provides its own 24/7 out-of-hours emergency cover for genuine emergencies. Review examples include a cat treated after a road traffic accident with a fractured leg and dislocation, and a holidaying owner who says the team saw them quickly and contacted their home vet.
- •Routine and preventive care: Website-listed services include nurse clinics, a Health Plan Scheme, and pet travel abroad support. Recent reviews also mention puppy vaccinations.
- •Additional services: The practice also lists acupuncture and BAER hearing tests for dogs.
- •Training and wider support: North Park is listed as a Veterinary Nurse Training facility. Reviews also mention ongoing support and advice to a local hedgehog rescue.
Pricing
No published pricing information is currently available for this clinic, though one recent reviewer described the prices as reasonable.
People
- •Bryony, Jody and Rachel are thanked by name in a review about a cat recovering after a road traffic accident.
- •A recent reviewer also praised an unnamed vet for going “above and beyond” during a puppy vaccination visit.
- •Across reviews, the wider team is described as kind, caring, professional and informative, with owners mentioning time for questions, regular updates during treatment, and thoughtful bereavement follow-up.
Reviews
Google rating: 4.7/5 from 72 reviews. Recent feedback is mostly very positive overall, with a few clear themes
- •Compassionate, supportive care: Several owners describe the team as kind and caring, especially when pets were seriously ill or at the end of life.
- •Good communication: Reviews mention clear advice, time to discuss concerns, and updates through the day while pets were being treated.
- •Help in urgent or unusual situations: Positive examples include quick help for a visitor to the area, coordination with a home vet, care after a serious road traffic accident, and long-term support for a hedgehog rescue.
- •Negative outlier: One reviewer gives a very poor account of a euthanasia experience and says their complaint was handled badly.
