Bay Vet Group – Vets in Teignmouth
Clinic Overview
- A rabbit vaccination was quoted at £95. - One owner described paying nearly £400 for a consultation and blood tests, with a proposed £500 ultrasound and possible further investigations taking costs towards £1,000. - Reviews show mixed views on value: some owners felt emergency treatment was expensive but justified by the care received, while others describe charges as high or unexpected.
Services
- •General veterinary care for dogs, cats and rabbits, with reviews describing help for issues ranging from fleas and chronic digestive problems to nail injuries and routine visits.
- •Urgent and emergency care, including immediate treatment for a suspected rat-poisoning case before transfer to a 24-hour overnight service in Exeter, as well as quick access for injuries needing same-day attention.
- •Consultations and diagnostics, including blood tests and discussion of ultrasound for ongoing problems such as chronic diarrhoea.
- •Minor procedures and routine surgery, with examples including cracked nail removal, cat nail trimming, and dog spay aftercare.
- •Hospitalisation and supportive treatment, including rehydration and next-day recheck for a dog with severe gastrointestinal illness.
- •Vaccinations, including rabbit vaccination.
- •End-of-life care, with owners describing respectful handling and good pain control in a pet’s final moments.
- •Veterinary nurse training facility.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services.
- •A rabbit vaccination was quoted at £95.
- •One owner described paying nearly £400 for a consultation and blood tests, with a proposed £500 ultrasound and possible further investigations taking costs towards £1,000.
- •Reviews show mixed views on value: some owners felt emergency treatment was expensive but justified by the care received, while others describe charges as high or unexpected.
- •A recurring complaint is dissatisfaction over alleged promised refunds or repayments not being completed.
People
- •Emily is praised for acting quickly in an emergency case and setting out an immediate care plan.
- •Jonathan is thanked for taking over a case and keeping the owner updated during treatment.
- •Georgina is mentioned positively for helping with logistics.
- •Lottie and Amy are thanked for kind, practical help with a cat’s flea problem.
- •Cloe is credited with helping secure a quick appointment.
- •Mr Carr is named in a negative review about communication and costs during a chronic diarrhoea work-up.
- •Veterinary nurses are specifically praised as kind and good with animals.
Reviews
Google rating: 4.1/5 from 45 reviews.
- •Recent reviews are mostly positive, with owners frequently describing the team as friendly, calm, caring and professional.
- •A repeated strength is clear communication: reviewers mention staff taking time to explain treatment, answer questions, and reassure worried owners.
- •Several owners highlight fast access to care, including urgent appointments within an hour and immediate action in an emergency poisoning case.
- •Negative reviews focus mainly on pricing, refunds and administration, including complaints about high charges, registration friction, and promised repayments not being followed through.

