Estuary Vets Limited

- Recent feedback is consistently warm about the team’s manner, with owners describing staff as caring, professional, kind and quick to respond to messages. - Rob is mentioned often for being thorough and reassuring, with clients saying he explains things clearly and inspires confidence during both routine visits and urgent problems. - Several reviews highlight responsive care in time-sensitive situations, including urgent appointments for a kitten’s injured paw, rapid assessment of a suddenly unwell dog, and swift follow-up arrangements.

Services

•Routine and preventative care: consultations, health checks, vaccinations and worming are listed. Reviews also mention first appointments, ongoing monthly visits and prompt help for newly registered clients.
•Surgery and urgent treatment: the clinic lists advanced soft-tissue and orthopaedic surgery. Recent examples include quick treatment for a kitten with a damaged paw, a dog operated on within 24 hours of an urgent call, and prompt assessment of a dog that deteriorated suddenly, followed by onward referral.
•Dentistry and diagnostic imaging: dentistry with digital X-rays is listed on the website, alongside ultrasound, radiography, echocardiography and endoscopy. One reviewer specifically mentions their dog having teeth removed with an excellent recovery.
•Home visits, end-of-life care and out-of-hours support: home visits and end-of-life support are listed, and reviews describe a same-day home visit, help arranging a neurology appointment, and gentle, compassionate support when pets are put to sleep. Out-of-hours and overnight care is also listed.
•Other listed services: pet travel and export certification are available. The clinic also notes small-animal care including rabbits, and says laparoscopic neutering is planned by the end of 2025.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews also include several positive comments on cost, with some clients describing the fees as fair or lower than at their previous vet.

People

•Rob: named repeatedly in reviews as caring, thorough and clear in his explanations. Recent examples include urgent assessments, home-visit support, and compassionate care at end of life.
•Reception and admin team: Paul, Heather, Charlotte and Tracy are all named in feedback. Clients describe the front-of-house team as welcoming, helpful, sensitive and good at talking people through the process.
•Wider team: reviews also praise the vets, nurses and support staff more generally for being kind, professional and efficient.

Reviews

Estuary Vets has a 5.0-star Google rating from 44 reviews.

•Recent feedback is consistently warm about the team’s manner, with owners describing staff as caring, professional, kind and quick to respond to messages.
•Rob is mentioned often for being thorough and reassuring, with clients saying he explains things clearly and inspires confidence during both routine visits and urgent problems.
•Several reviews highlight responsive care in time-sensitive situations, including urgent appointments for a kitten’s injured paw, rapid assessment of a suddenly unwell dog, and swift follow-up arrangements.
•The overall experience around visits is a recurring strength, with reviewers mentioning a spotless, modern practice, easy parking, a calm atmosphere and sensitive support during difficult end-of-life appointments.

Reviews for Estuary Vets Limited

Note: Showing the 10 most recent Google reviews out of 44 we track in total. Recent reviews may not be representative of overall sentiment.

patti o'brien

1 week ago

Excellent vets, Quick to respond to messages, professional and caring

Ciaran Gallagher

Exceptional vets, lower prices, better services, Independent, non corporate care for your pets, everywhere in the area should use them and Rob, the main guy is one of the best vets in the country

Steve Sycamore

2 weeks ago

Always helpful, and we feel happy that they have our dogs are put first.

Naomi Hudson Reed

I was recommended this vet by friends who were very impressed with them, and I have been equally pleased with their service. I had only just registered with them when, unfortunately, I needed to make an urgent appointment for my kitten, Henry, due to a damaged paw. They were exceptionally kind and considerate, and dealt with everything quickly and efficiently. Even my children commented on how kind everyone was, which was a true reflection of all the staff there. The price was also very fair, and the parking was a dream! I couldn’t ask for more. I highly recommend them.

Alex Oliver

3 weeks ago

Val Mewse

7 months ago

Thank you for the excellent care you gave to my Alfie when he had his teeth removed, his recovery is excellent , thank you to all the team.Highly recommend.

Peter Hewitt

Amazing practice. First met Rob in the autumn for an impromptu consultation whilst out for a walk. By Christmas my mind was made up to move to Estuary Vets at the first opportunity without upsetting my old vet. Now, after several months, I cannot recommend this independent practice more highly. Everyone is absolutely lovely including all the clients we have bumped into. They always make a huge fuss of my Labrador Bruce. Rob is so caring and thorough, you feel confident you're in the best hands. All the staff are superb ... Welcoming, friendly and caring. A superb modern practice that deserves to do well and build from strength to strength. Thank you all and looking forward to seeing you on a regular monthly basis.

Emma Wiggins

8 months ago

Very friendly and professional. After being feed up with the high cost of my vets , we have changed to this independent one. These two are very happy about the change too.

Sally

We recently had to say goodbye to our beloved little dog Molly. She had been part of our family for over 13 years and we were devasted. I cannot thank everyone enough for their support. Rob was professional, compassionate, caring and a huge source of comfort. Reception staff were sensitive and kind. Thank you all.

Timothy Blackmore

9 months ago

I took my dog here yesterday for the first time. Everything about my visit was absolutely faultlesss. Paul at reception was marvellous. Rob the vet, so very thorough and obviously cares about all his "patients",and he talked me through everything. The whole area was spotless. When I popped in last week to make my appointment, Heather was at reception and she was also marvellous and helpful. And the car parking is easy. All positive stuff.