Hatchmoor Veterinary Practice – Vets in Torrington
Clinic Overview
- Fast access when needed: Owners mention short-notice appointments, emergency help for holiday visitors, and out-of-hours support including nights and weekends. - Caring, attentive treatment: Reviews describe staff as friendly, professional, and supportive, including during euthanasia and other stressful situations. - Good outcomes across a range of cases: Recent comments mention recovery after acute illness, as well as positive experiences with operations and extensive dental treatment.
Services
- •Small animal and equine care: The practice is used for pets and horses, with reviews mentioning dogs, cats, puppies, litters, and horses.
- •Routine care: Reviews refer to vaccinations, health checks, and general appointments for multiple pets.
- •Urgent and emergency treatment: Owners describe pets being seen at very short notice, emergency appointments while on holiday, weekend and night call-outs, and telephone advice when animals suddenly became unwell.
- •Surgery and procedures: Reviews mention operations for dogs and horses, along with cat dental treatment involving multiple extractions.
- •Acute illness treatment: Recent examples include treatment for HGE in a dog and care for a suspected respiratory or tracheal virus, with medication given and recovery reported.
- •Dentistry and end-of-life care: Dental work is specifically praised in recent feedback, and one recent review also highlights compassionate support when a dog was put to sleep.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. The clearest example remains a cat dental case where an owner said nine extractions cost £300 less than another vet had quoted for a single extraction. Recent reviews also describe prices as fair, competitive, and reasonable, although one reviewer commented that it is getting more expensive.
People
- •Gavin: Named repeatedly by long-standing clients, especially in relation to dogs, horses, operations, emergency call-outs, and a direct, straight-talking communication style focused on the animal.
- •Onneila: Mentioned positively in a recent emergency appointment review as attentive and helpful.
- •The team: Reviews praise the wider team for quick responses in serious cases, helpful telephone advice, supportive care during difficult moments, and friendly reception support.
Reviews
Google shows a 4.1/5 rating from 71 reviews. Recent feedback is mostly positive, with a few mixed comments about rising costs.
- •Fast access when needed: Owners mention short-notice appointments, emergency help for holiday visitors, and out-of-hours support including nights and weekends.
- •Caring, attentive treatment: Reviews describe staff as friendly, professional, and supportive, including during euthanasia and other stressful situations.
- •Good outcomes across a range of cases: Recent comments mention recovery after acute illness, as well as positive experiences with operations and extensive dental treatment.
- •Value remains a common theme: Many reviewers still describe the practice as fair, competitive, and reasonable on price, though there is also an occasional comment that costs are increasing.
