West Ridge Veterinary Practice Winkleigh – Vets in Winkleigh
Clinic Overview
- Recent written feedback is very positive about the team being helpful, efficient and welcoming, with owners saying they feel confident leaving pets in their care. - Reviewers highlight calm handling of nervous or timid animals, including rescue cats, kittens coming in for vaccinations, and a nervous dog during consultation. - Several reviews focus on kindness and compassion, especially during difficult situations such as euthanasia and aftercare, with thoughtful follow-through after the visit.
Services
- •General veterinary care: Routine health checks, diagnostics and surgical treatment are listed, covering everyday care as well as more involved clinical work.
- •Urgent and emergency support: The practice says it offers 24-hour emergency support, including arranging urgent appointments or sending a vet out when needed.
- •Multi-species care: The clinic’s website says it treats pets, farm animals and horses. Recent reviews also mention care for dogs, cats, chickens/hens, and surgery on a hazel dormouse.
- •Additional treatment options: Acupuncture is listed on the practice website.
- •Cat-focused and training roles: The practice is listed as a member of International Cat Care and as a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviewers also describe the practice as reasonably priced and say treatment is recommended only when necessary.
People
- •Marcella / Dr Marcella (vet): Repeatedly praised for kind, professional care, including work with chickens/hens and successful surgery on a hazel dormouse.
- •Ivana (vet): Mentioned positively for kind and sensitive care with dogs.
- •Claire Brooks (vet): Thanked for calm, professional and compassionate support during euthanasia and aftercare.
- •Magda (nurse): Named alongside Claire Brooks for compassionate end-of-life support.
- •Zoe (head receptionist): Praised for being helpful and for sorting appointments and prescriptions quickly and efficiently.
- •Carol (receptionist): Mentioned as welcoming and helpful.
- •Ohlele (role not stated): Praised for helping a very nervous dog feel welcome during a consultation.
Reviews
West Ridge Veterinary Practice has a 4.9-star Google rating from 66 reviews.
- •Recent written feedback is very positive about the team being helpful, efficient and welcoming, with owners saying they feel confident leaving pets in their care.
- •Reviewers highlight calm handling of nervous or timid animals, including rescue cats, kittens coming in for vaccinations, and a nervous dog during consultation.
- •Several reviews focus on kindness and compassion, especially during difficult situations such as euthanasia and aftercare, with thoughtful follow-through after the visit.
- •Owners also mention the practice’s work with less typical patients such as hens and a hazel dormouse, as well as reasonable pricing, thorough care and a personal service.

