Drake Vets Ltd – Vets in Yelverton
Clinic Overview
Drake Vets Ltd is a Yelverton practice offering routine and urgent veterinary care, with surgery, diagnostics, dentistry and nurse clinics among its core services. The clinic also states that out-of-hours care is provided by its own vets via the usual phone number. Recent feedback continues to highlight fast help in urgent situations, calm handling of nervous pets, and supportive follow-up after treatment, with some isolated criticism around pricing communication.
Services
- •Consultations and ongoing care: Reviews mention same-day appointments for pets that were unwell, as well as regular check-ins and reassurance during appointments.
- •Surgery: The practice lists full surgical facilities, and reviews mention tumour removal surgery, kitten castration, and support after operations.
- •Laparoscopic spays: Listed by the clinic.
- •Diagnostics and dentistry: Diagnostic imaging and dental facilities are listed.
- •Nurse clinics and training: Nurse clinics are available, and the practice is listed as a Veterinary Nurse Training facility.
- •Microchipping and routine procedures: Recent feedback mentions kittens being microchipped alongside neutering, with clear aftercare instructions and follow-up.
- •Emergency and out-of-hours care: The clinic states that out-of-hours care is provided by its own vets, with the usual number directing clients to dedicated out-of-hours support when closed. Reviews mention Sunday emergency care, urgent same-day appointments, and rapid early-morning call-backs after post-op concerns.
- •End-of-life support: Reviews describe compassionate, dignified care when it was time to say goodbye.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Most recent feedback focuses more on care and responsiveness than on cost, although one reviewer complained about an unexpected out-of-hours euthanasia charge and unclear pricing communication.
People
- •Emma (vet): Praised for a helpful consultation about a dog's leg tumour and for a reassuring appointment with an unwell cat.
- •Andrew (vet): Named as the operating vet in one tumour case; a reviewer says he returned a 5:30am post-op call within 15 minutes and arranged prompt follow-up.
- •Chris: Thanked for bringing a dog in right away for an emergency consult and for ongoing support from emergencies to regular check-ins, including end-of-life care.
- •Reception, nurses and wider staff team: Praised for helping a nervous dog stay calm, cleaning up after a dog was sick in the waiting room, and giving clear aftercare instructions following kitten neutering.
Reviews
Google rating: 4.1/5 from 45 reviews. Recent feedback is mostly positive, with repeated praise for caring treatment and quick help when pets are unwell, alongside a small number of complaints.
- •Fast, reassuring help when needed: Reviewers mention same-day appointments, emergency Sunday care, and prompt responses when pets were suddenly unwell.
- •Strong support around treatment and recovery: Owners describe helpful consultations before surgery, clear aftercare instructions, follow-up after procedures, and calm handling of nervous pets.
- •Compassionate care in difficult moments: Feedback includes praise for dignified end-of-life support and kind, caring treatment from the wider team.
- •Some criticism on costs and practical access: One reviewer was unhappy about the cost and communication around an out-of-hours euthanasia visit, and another noted difficulties with the disabled parking space.
