Torbridge Veterinary Group – Vets in Bideford
Clinic Overview
- Positive feedback often highlights kind, helpful staff and long-term trust from established clients. - Several owners mention prompt urgent care, including phone triage, quick appointments, and fast treatment for damaged dew claws. - End-of-life support stands out as a strong theme, with Kirsty and Jo specifically praised for compassion and clear communication during a difficult appointment.
Services
- •Routine and preventive care: consultations, six-month health checks, vaccinations, parasite control, neutering, microchipping, nurse clinics, blood pressure checks, anal sac expression, grooming and nail clipping.
- •Diagnostics and treatment: in-house lab work, X-ray, ultrasound, dentistry, internal medicine, and surgery including orthopaedic and soft-tissue procedures.
- •Additional therapies and support: acupuncture, therapeutic laser therapy, puppy parties, home visits, and GB pet travel documentation.
- •Emergency care: emergency support is available during normal opening hours by calling the practice; out-of-hours emergency cover is provided by MiNightVet.
- •Species seen: dogs, cats, rabbits, guinea pigs, gerbils, hamsters, ferrets, reptiles including tortoises, and small and large cage birds.
- •Examples from owners: reviews describe phone triage and next-day treatment for a damaged dew claw, same-trip care for a holidaymaker’s dog, and thoughtful support during end-of-life appointments.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on cost are mixed: one owner said an urgent dew claw treatment came in at under £100, while others felt repeat medication and supplements were expensive.
People
- •Kirsty (vet): praised for kind, clear end-of-life care, including explaining options and prices clearly.
- •Jo (reception): specifically thanked for being warm and supportive during a difficult visit.
- •Harriet (vet): named in earlier feedback for compassionate, peaceful end-of-life care.
- •Freddie: also named positively in older feedback.
- •Wider team: reviewers often describe the staff more broadly as helpful, caring and kind, although there is also one negative account of insensitive bereavement communication at reception.
Reviews
Google rating: 4.4/5 from 201 reviews.
- •Positive feedback often highlights kind, helpful staff and long-term trust from established clients.
- •Several owners mention prompt urgent care, including phone triage, quick appointments, and fast treatment for damaged dew claws.
- •End-of-life support stands out as a strong theme, with Kirsty and Jo specifically praised for compassion and clear communication during a difficult appointment.
- •Negative comments mainly focus on pricing for medicines and supplements, plus one complaint about bereavement handling and follow-up communication at reception.

