Western Counties Equine Hospital Ltd

- Owners frequently describe the team as expert, professional, compassionate, and trustworthy, with praise for both horse care and the way owners are treated. - Communication is a recurring strength, with reviewers mentioning regular updates during hospital stays and serious cases. - The wider team also receives positive comments for friendliness and practical support, including help during discharge and loading.

Services

•Equine hospital care: The practice is focused on horses, with reviews covering both routine and more serious cases, including treatment for very poorly horses and care through recovery.
•Emergency and out-of-hours care: The clinic offers emergency veterinary provision, including 24/7 or extended-hours cover.
•Inpatient and serious illness care: Owners describe horses being admitted when unwell and receiving regular updates during treatment and recovery.
•Owner communication and practical support: Reviews repeatedly mention clear updates, friendly help from the wider team, and practical assistance around discharge, including help loading a horse to travel home.
•Ambulatory support: Reviews also refer to yard visits and follow-up assessments.
•Veterinary nurse training: The clinic is listed as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

No individual clinicians are named, but reviews praise the vets, veterinary nurses, admin and reception staff, and stable staff for being friendly, helpful, professional, and caring.

Reviews

Google rating: 4.9/5 from 37 reviews. Recent feedback is very positive overall, with one more critical review alongside a larger number of strong endorsements.

•Owners frequently describe the team as expert, professional, compassionate, and trustworthy, with praise for both horse care and the way owners are treated.
•Communication is a recurring strength, with reviewers mentioning regular updates during hospital stays and serious cases.
•The wider team also receives positive comments for friendliness and practical support, including help during discharge and loading.
•One lower-rated review raised concerns about progress on an ongoing issue, costs, and how follow-up visits and testing were handled.

Reviews for Western Counties Equine Hospital Ltd

No VetsCompared reviews yet

Reviews from pet owners who enquired with Western Counties Equine Hospital Ltd through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 37 we track in total. Recent reviews may not be representative of overall sentiment.

Sian Branchett

1 month ago

This vet practice is probably the most expert I have come across in my 60 years of owning horses. The veterinary nurses, admin staff and vets are all super friendly and are never too busy to offer advice or help. They are all amazing.

Anna Richards

4 months ago

Darren Tudor-Green

7 months ago

We had a very lovely experience with the highest stand of care given to both my horse and myself as an owner the team are very professional, dignity and respect given. Glad to say my horse is recovery is going well.

Spring to Summer

8 months ago

Thought I would give it a while after moving practices to see if moving was a good thing, it was. We were with Western Counties for some time. During that time we had several visits to our horse and found that the experience wasn’t brilliant. Months of trying to sort out an issue resulted in no clear plan forward, just rest, bute and eventually a trip to the hospital. After a few assessments at the practice which I found a bit bizarre as there was one person clearly in charge and several poor souls running in their shadow doing the grunt work… we came away a few hundred pounds lighter with no answers. The reception staff and stable staff at the hospital were brilliant. Zone visits to us- I was told that if other liveries booked on the same visit the call out charge would be shared, that never happened. I really felt that money and getting you to have more tests to get in money was the primary objective. Such as not rasping teeth whilst out to do vaccinations as asked for on booking , therefore requiring another visit out.

Neil T

1 year ago

Chris Chappill

A place of excellence for you horses wellbeing. Excellent caring staff. Would highly recommend

mark Renton

Julia Carr

Exceptional equine vets. Very reliable and trustworthy and they provide excellent, compassionate care. Highly recommended.