The Vale Veterinary Group – Vets in Cullompton
No Prices
No Prices Tracked
Independent
Clinic Overview
- Many recent reviewers describe the practice as caring, professional, friendly and helpful, with several saying the team has looked after their pets for years. - Fast access is a clear positive theme, especially for urgent cases, with owners mentioning emergency appointments being arranged straight away. - Compassion around difficult moments stands out strongly, including end-of-life support, follow-up after a pet loss, and a home visit that one family found especially thoughtful.
Services
- •Routine and urgent veterinary care: The practice offers everyday veterinary care as well as emergency appointments. Recent owners describe being seen straight away or fitted in quickly when a pet was unwell.
- •Preventive care and ongoing support: Previous feedback mentions kitten vaccinations and regular treatments, alongside long-term care for pets that have been with the practice for many years.
- •Medical assessment and treatment: Recent examples include consultations for sick dogs, treatment for a paw problem, and dental care such as teeth cleaning and a tooth extraction.
- •End-of-life care: Owners describe sensitive guidance when a pet’s welfare declined, as well as euthanasia support. One family specifically mentions a home visit and keepsakes being provided after saying goodbye to their pet.
- •Facilities and training: The clinic information lists a veterinary nurse training facility, and owners mention clean, spacious waiting and treatment areas with parking on the premises.
Pricing
No published pricing information is currently available for this clinic.
People
- •Jenny (role not stated): praised by one owner as “amazing” and for taking great care of their pets.
- •Kathy (role not stated): thanked for compassionate support during a home visit to put a pet to sleep, including thoughtful care shown to the family and keepsakes afterwards.
- •Jess (role not stated): previously praised for helping keep a kitten calm with treats during vaccination and for giving helpful information to a new cat owner.
- •Wider team: many owners describe the vets and staff as friendly, caring and professional. Reception feedback is more mixed, with one owner unhappy about the way payment was handled when collecting their dog after dental treatment.
Reviews
Google rating: 4.6 stars from 321 reviews.
- •Many recent reviewers describe the practice as caring, professional, friendly and helpful, with several saying the team has looked after their pets for years.
- •Fast access is a clear positive theme, especially for urgent cases, with owners mentioning emergency appointments being arranged straight away.
- •Compassion around difficult moments stands out strongly, including end-of-life support, follow-up after a pet loss, and a home visit that one family found especially thoughtful.
- •A small number of reviews raise concerns about communication, cost and front-desk empathy, including one complaint about being asked to settle payment before seeing a dog after dental treatment.
Special Services
Emergency Services
Vet Nurse Training
