Mercury Vets – Vets in Heathfield
No Prices
No Prices Tracked
Independent
Clinic Overview
- Feedback is overwhelmingly positive, with repeated praise for kindness, professionalism, patience, and strong customer service. - The mobile service stands out as a major benefit, especially for owners of anxious pets and for those who find it hard to get to a clinic. - Communication and handling are consistent strengths: owners mention clear explanations, being kept informed, and calm, gentle care even when pets are difficult to examine.
Services
- •Mobile and home-visit veterinary care for pets that are easier to see at home, including for owners who cannot easily get to a clinic. Recent reviews describe at-home visits as much less stressful for anxious dogs and cats.
- •Treatment in a mobile unit, with owners noting that pets can often be treated outside the house, which can reduce stress compared with travelling to a surgery.
- •Surgery, including a cat spay mentioned by an owner.
- •Diagnostics, including a fine needle biopsy, with one owner saying their dog showed minimal discomfort and results came back within a few days.
- •Support for nervous or reactive pets, with reviews praising calm handling, patience, and gentle examination during difficult home visits.
Pricing
No published pricing information is currently available for this clinic.
People
- •Ann and Alex are named in a recent review about a home visit.
- •Alex and Stacey are also named in an earlier review about a cat spay.
- •Reviews also mention the wider team positively, describing the vets and assistants as kind, professional, knowledgeable, and good at explaining treatment.
Reviews
Google shows 5.0/5 from 59 reviews.
- •Feedback is overwhelmingly positive, with repeated praise for kindness, professionalism, patience, and strong customer service.
- •The mobile service stands out as a major benefit, especially for owners of anxious pets and for those who find it hard to get to a clinic.
- •Communication and handling are consistent strengths: owners mention clear explanations, being kept informed, and calm, gentle care even when pets are difficult to examine.
- •A few owners also describe the practice as reasonably priced or not exorbitantly priced. One 4-star review was positive overall but suggested being especially clear about any extra handling needs with the assistant.
