The Downwood Veterinary Centre – Vets in Heathfield
Clinic Overview
- Owners frequently describe the practice as welcoming and clean, with vets who explain things clearly and take time to talk through care. - Routine appointments come up often, including kitten boosters, check-ups, and flea and worm treatment for older cats, with gentle handling noted more than once. - Practical support is also praised, including quick and efficient help with vaccination paperwork from Nicola.
Services
- •Routine preventive care: vaccinations and booster appointments, flea and worm treatment, and general health checks. Recent reviews mention kitten boosters as well as check-ups and parasite treatment for elderly cats.
- •Surgical and everyday treatment: spaying is specifically mentioned by reviewers, alongside routine appointments where pets were described as being handled gently and compassionately.
- •Diagnostic care and ongoing management: one owner highlights receiving a clear, treatable diagnosis for a cat after not getting answers elsewhere. Repeat prescriptions are also listed.
- •Additional support services and facilities: telemedicine consultations, acupuncture, referrals, a Pet Health Plan, stated out-of-hours cover, and recognition as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic, though one reviewer described a kitten spay as cheaper than at their previous practice.
People
- •Nicola (role not specified): praised for quickly emailing vaccination details through after an owner forgot to have a vaccination card stamped.
- •Sarah (role not specified): commended for helping reach a treatable diagnosis for a cat after previous unsuccessful investigations elsewhere.
- •Jo (role not specified): mentioned by a long-term client as caring and professional.
- •Nursing team: described as kind, caring, compassionate and understanding.
- •Reception team: owners mention polite, helpful and friendly front-desk service.
Reviews
Google rating: 4.9/5 from 111 reviews.
- •Owners frequently describe the practice as welcoming and clean, with vets who explain things clearly and take time to talk through care.
- •Routine appointments come up often, including kitten boosters, check-ups, and flea and worm treatment for older cats, with gentle handling noted more than once.
- •Practical support is also praised, including quick and efficient help with vaccination paperwork from Nicola.
- •Problem-solving care stands out in one review, where Sarah is credited with identifying a treatable diagnosis after a cat had previously gone without answers elsewhere.

