West Ridge Veterinary Practice Ltd

- Recent feedback is strongly positive about the team’s kind, professional and reassuring manner, with several owners saying staff listened carefully and explained diagnoses and treatment clearly. - Fast access for urgent cases stands out, including appointments offered the same day or within the hour, and quick action on a weekend surgical case. - Compassionate end-of-life care remains a clear theme, especially for home euthanasia and the thoughtful follow-up gesture of a card and remembrance seeds.

Services

•General veterinary care: routine health checks and nurse clinics are listed, covering day-to-day care as well as ongoing support.
•Diagnostics and surgery: the practice offers diagnostics and surgical treatment. Reviews mention scans and X-rays for a suspected swallowed ball, followed by Saturday afternoon surgery and a smooth recovery.
•Urgent and emergency care: the website states 24-hour emergency support. Recent experiences include an elderly dog being seen within half an hour of calling, an injured cat assessed within an hour, and prompt weekend care for an emergency surgical case.
•End-of-life care: owners describe home visit euthanasia carried out in a gentle, unhurried way, with thoughtful follow-up including a sympathy card and remembrance seeds.
•Species and additional services: the clinic sees pets, farm animals and horses. Reviews mention care for dogs, cats and a Jersey cow. The website also lists acupuncture, notes International Cat Care membership, and identifies the practice as a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Recent reviews focus much more on the standard of care, speed of access and staff support than on cost.

People

•Claire (vet) is repeatedly praised for urgent assessment and decision-making, including seeing an elderly dog quickly, assessing an injured cat within an hour, helping with a weekend foreign-body case, and caring for a dog with kidney problems over several visits.
•Marcella is thanked alongside Claire for prompt advice, decisions, treatment and care in the Saturday surgery case.
•Georgia and Leea are praised for their care of a seriously ill dog over consecutive days.
•Jayne (receptionist) is singled out for going above and beyond during a recent urgent visit.
•Britney (receptionist) is warmly mentioned for compassionate support around a cat’s euthanasia.
•Reviews also praise an unnamed vet and vet nurse for kind, unobtrusive home-visit euthanasia care.

Reviews

Google rating: 4.8/5 from 70 reviews.

•Recent feedback is strongly positive about the team’s kind, professional and reassuring manner, with several owners saying staff listened carefully and explained diagnoses and treatment clearly.
•Fast access for urgent cases stands out, including appointments offered the same day or within the hour, and quick action on a weekend surgical case.
•Compassionate end-of-life care remains a clear theme, especially for home euthanasia and the thoughtful follow-up gesture of a card and remembrance seeds.
•Reviews also reflect the practice’s mixed-animal work, with positive comments covering dogs, cats and a Jersey cow.

Reviews for West Ridge Veterinary Practice Ltd

Note: Showing the 10 most recent Google reviews out of 70 we track in total. Recent reviews may not be representative of overall sentiment.

Chantel Marie Farren

2 months ago

I can not recommend this practice enough, when my elderly Whippet fell ill they swiftly saw her within half an hour of me ringing, can't thank Claire and staff enough for putting our minds at rest that she'd been assessed, also special thanks to Jayne the Receptionist who went above and beyond for us, you are all amazing!! hopefully are beautiful Ellie will be fine xx

Wendie Hazell

4 months ago

Wonderful and caring team! Always listen to you and explain their diagnoses and treatments. Can't recommend them highly enough

Ian Glover

7 months ago

The Excavator

9 months ago

Bob Spier

10 months ago

Brilliant Understanding and very professional. Thank you Jan Spier

Richard Gould

11 months ago

Shelly

Sadly our first encounter with this vets was to have our beloved dog put down during a home visit. However, we can't praise them highly enough for the gentle and caring way the vet and vet nurse (sorry, can't remember your names, I was too upset at the time) dealt with our dog and us. They were so kind, unobtrusive and gave us the time and space we needed. Superb. Thank you

paul dixon

1 year ago

Tom Courtney

Lovely staff and support. My pet Jersey had a merry day out and her milk production increased by a whooping 8.9% !! Highly recommend.

Mac Ringelberg

We brought our young dog in on a Saturday lunchtime, suspecting she had eaten a ball that morning. Everyone’s efforts, from swift scans and X-rays right through to lengthy Saturday afternoon surgery contributed to a textbook recovery, with a neat incision healing perfectly, tucked away initially in the very soft and cosy West Ridge bodysuit which she loved. We’re very aware the fact it went so well was due in no small part to Marcella's and Claire's prompt decisions, advice, treatment and care - as is the fact that she still thinks a vet trip is like going to a party. It was a weekend, on top of everything else - it is the job to an extent, but everyone’s efforts still felt above and beyond, if entirely representative of the excellent care and expertise all our animals have been shown in the relatively short time we've been clients.