Bay Vet Group – Vets in Paignton
Clinic Overview
- Owners frequently describe the team as friendly, caring, professional, and helpful, including reception staff and nurses as well as the vets. - Several reviews highlight clear explanations and reassuring follow-up, especially for anxious owners and pets needing ongoing care. - Recent examples include prompt help for an injured dog while its owners were on holiday, and supportive treatment and recovery checks after a puppy’s foot operations.
Services
- •Routine and preventive care: vaccinations, health checks, routine appointments, and general consultations for small animals.
- •Surgery and procedures: neutering, surgical procedures, and dentistry, supported by an on-site theatre and dental suite. Recent reviews mention treatment for a painful leg injury and foot operations after a grass seed became lodged in a puppy’s foot.
- •Diagnostics and imaging: CT scanner, digital X-ray, and ultrasound are listed, alongside broader investigation of more complex cases.
- •Clinical areas listed by the practice: surgery, ophthalmology, cardiology, dermatology, orthopaedics, and dentistry.
- •Emergency and inpatient support: emergency veterinary services are listed, and the practice also has separate kennels and a cattery. One recent reviewer said their dog was seen within a couple of hours while they were away on holiday.
- •Follow-up and support: reviews mention pain relief, recovery checks, helpful advice, follow-up phone calls, and staff continuing to ask after pets’ progress.
- •Training: the clinic is also listed as a veterinary nurse training facility.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. At the same time, several reviewers describe charges as reasonable or fair, and recent comments say the practice does not leave owners feeling “fleeced” or pressured into buying pet insurance.
People
- •Rebecca is named in reviews as kind and patient with a nervous pet.
- •Dan is thanked for making a puppy feel relaxed and comfortable at a healing check appointment.
- •Reviews also regularly praise the wider vets, nurses, and reception team for being friendly, informative, caring, and supportive.
Reviews
Google rating: 4.8/5 from 266 reviews. Recent written feedback is overwhelmingly positive.
- •Owners frequently describe the team as friendly, caring, professional, and helpful, including reception staff and nurses as well as the vets.
- •Several reviews highlight clear explanations and reassuring follow-up, especially for anxious owners and pets needing ongoing care.
- •Recent examples include prompt help for an injured dog while its owners were on holiday, and supportive treatment and recovery checks after a puppy’s foot operations.
- •Pricing comes through positively in comments, with mentions of fair charges, no pressure around insurance, and care that feels focused on the pet rather than the bill.
