South Moor Vets

Services

• •24-hour and inpatient care: The practice offers 24/7, 365-day cover, with reviews describing pets being seen promptly when they became ill overnight and dogs being kept in for monitoring and treatment, with owners updated regularly.
• •Routine and preventive care: Reviews mention puppy vaccinations, including support to help young dogs become comfortable with vet visits from the start. A Pet Health Plan is also listed.
• •Surgical and referral services: Website-listed services include keyhole surgery and internal referrals, alongside broader continuity of care.
• •Handling nervous pets: Several owners mention anxious dogs and cats being treated in a calm, reassuring way, with pets appearing more settled during visits.
• •Wider animal care: Recent feedback also includes praise from an equine client who says the team has cared for brood mares and foals over several years.
• •Training environment: The clinic is also noted as a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review feedback on value is positive overall, with one owner describing the practice as affordable and earlier comments praising the lack of pressure to accept unnecessary treatment.

People

• •Alastair / Alistair (vet): Repeatedly praised for being thorough, calm and clear, with owners saying everything is fully explained and that cats in particular feel safe with him.
• •Mark and Josie: Thanked for caring, compassionate support during an urgent night-time visit.
• •Alex (vet): Mentioned in earlier feedback as professional, kind and caring during an appointment.
• •Amy (vet): Highlighted for puppy vaccinations and for helping a young dog build confidence about future vet visits.
• •Daneka: Thanked for care and attention during an overnight stay, including passing on messages to a hospitalised pet.
• •Reception and wider team: Reviews frequently mention a friendly, welcoming front desk and a caring team atmosphere throughout the practice.

Reviews

Google shows 4.9/5 from 248 reviews.

• •Friendly, calm atmosphere: Owners often describe the practice as relaxed, welcoming and serene, with praise for lovely reception staff and a generally reassuring environment.
• •Clear communication: Several reviewers say things are explained in detail and that they feel informed about treatment and their pet’s care.
• •Kind handling of anxious pets: Recent feedback includes nervous dogs being gently reassured, echoing earlier praise for calm handling of worried animals.
• •Strong care in urgent and ongoing cases: Reviews mention fast access when a pet became very ill overnight, along with praise from a long-term equine client who feels their horses are in knowledgeable, professional hands.